The automotive industry's fastest and most complete technical support service.
DIAGNOSTICS WITH THE EXPERTS
A complete service with advanced technology and expert, brand specific technical support.
Targeted resolution by our master techs
Fast response times - typically under 30 minutes
Direct chat support via AssistMobile
Supplied RMI data and wiring diagrams
Our mobile companion app for iOS & Android to create and manage AutologicLive casesWatch the video
AutologicLive at your fingertips
The AutologicMobile app offers a convenient and easy way for you to access the Autologic Technical Support team from your iOS or Android device. AutologicMobile collects details of a problematic car by scanning the VIN barcode and asking a few simple questions. It also uses some of the standard functions on your Smartphone, such as camera and flashlight, to provide additional benefits when you use AutologicMobile.
Access to the Autologic team is now just one-touch away, all from your mobile device. Using the integrated VIN barcode scanner, you can capture the VIN, provide further detail of the vehicle and issues, and use your device's camera to capture and attach photos or videos to support the diagnosis, before submitting the case. The case will then be assessed by the relevant vehicle brand technician, who will contact you by your preferred method (call or email) to help resolve the problem.
Customer satisfaction with added efficiency and profitability
Discuss the ideal Autologic solution for your shop and book a demo
Fix It Once with AutologicLive
To keep pace with new vehicle models and chassis, repair shops have acquired many different scan tools. Identifying root causes can take hours; even days. In recent research, we discovered that up to 25% of cars may never be diagnosed correctly. This situation creates unhappy customers and dramatically impacts repair shop profitability. While tools help with diagnoses, they don't solve the bigger problem: how to fix the most cars in the shortest time for the maximum profit.
Save $15k a year with AutologicLive
AutologicLive increases workshop profitability and end-customer satisfaction. Autologic provides a unique combination of technical insights and state-of-the-art technology. It's like having a dealer-trained technician in your repair shop right when you need them - and not on your payroll. We help you get to the root cause of issue more efficiently than you ever thought possible, and way faster than tools alone. We estimate that with Assist, you can save an hour a day, which amounts to a saving of over $15,000 every year (calculated on typical labour rates at $60 per hour).