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OEM-Trained Remote Expert Guidance

The automotive industry's fastest, most complete diagnostic support service.

Diagnostics With The Experts

A complete service with advanced technology and expert, brand-specific diagnostic support.

Targeted Resolution by our Master Techs

Fast Response Times - typically under 20 minutes

Direct Chat Support via AutologicMobile App

Supplied RMI Data and Wiring Diagrams

AutologicMobile

Our mobile app for iOS & Android makes it easier to create and manage support cases

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AutologicMobile is currently available for iOS & Android

AutologicMobile

Guided Diagnostics At Your Fingertips

Acces our Remote Expert Support team conveniently through our mobile app from your iOS or Android device. AutologicMobile collects details of a problematic car by scanning the VIN barcode and asking a few simple questions. It also uses some of the standard functions on your Smartphone, such as camera and flashlight, to provide additional information to our support team.

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AutologicMobile uses the integrated VIN barcode scanner, you can capture the VIN, provide further detail of the vehicle and issues, and use your device's camera to capture and attach photos or videos to support the diagnosis, before submitting the case. The case will then be assessed by the relevant vehicle brand technician, who will contact you by your preferred method (call or email) to help resolve the problem.

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Repair Complex Vehicles with Ease

To keep pace with new vehicle models and chassis, repair shops have acquired many different scan tools. Identifying root causes can take hours; even days. In recent research, we discovered that up to 25% of cars may never be diagnosed correctly. This situation creates unhappy customers and dramatically impacts repair shop profitability. While tools help with diagnoses, they don't solve the bigger problem: how to fix the most cars in the shortest time for the maximum profit.

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Increase ROI

with Remote Expert Guidance

AutologicLive increases workshop profitability and end-customer satisfaction. Autologic provides a unique combination of technical insights and state-of-the-art technology. It's like having a dealer-trained technician in your repair shop right when you need them - and not on your payroll. We help you get to the root cause of issue more efficiently than you ever thought possible, and way faster than tools alone. We estimate that with Assist, you can save an hour a day, which amounts to a saving of over $15,000 every year (calculated on typical labour rates at $60 per hour).