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AN UPDATE FROM AUTOLOGIC

Autologic Diagnostics would like to take this opportunity to thank our customers for their continued support and also to provide an update on a number of initiatives we are currently implementing to enhance the ways in which we help you.

Throughout the past two decades, Autologic has been an industry leader in the provision of diagnostic data for European vehicles to aftermarket repair technicians. Automobiles are becoming increasingly complex with the addition of telematics and increased proliferation of software controlled electronics.

Here at Autologic, our team has been aggressively investing in new technologies and licenses with OEMs, not only to improve our offering, but also to provide licensed OEM data to the aftermarket. This change in our operating practices is vital to the future of reliable and secure vehicle repairs.  Accessing the actual OE data is the only true way to fix cars.  Having tried nearly every other method over the past 20 years, we believe we are well-positioned to take on this challenge.

To help with our service delivery, we just expanded and remodeled our New York office and invested heavily in the necessary computer infrastructure to handle more calls and more data.  This is necessary based on the increase in our customer base as well as file sizes that are sent to us. We simply need more bandwidth to grow and to meet your needs.

Additionally, we have just announced three new novel programs:

  1. AssistConnect – Providing users access to licensed OEM data through our new, exclusive cloud-hosted interface.
  2. AssistFix – Our expert team of Master Technicians can now provide support for those using any diagnostic tool, through our flexible pay-as-you-go payment structure.
  3. AssistMobile – Offering users the opportunity to access our Master Techs from any mobile device.
Autologic’s staff of more than 100 professionals continues to work hard every day to provide excellent customer service and high-quality diagnostic support to our clients in more than 120 countries worldwide.
We have added six new Master Techs to better serve our customers’ needs as they continue to evolve. These experienced Techs are even more advanced and skilled in terms of repairing complex connected vehicles due to their very recent involvement within the dealer network.

We are committed to investing in our staff and products to continue to deliver the cutting-edge technology and service to which our customers have grown accustomed.  Expertly training our Master Techs ensures they can deliver the best possible support.  

Please be sure to stop by our booth during Automechanika Chicago in July to see firsthand our latest developments in action. We welcome the chance to spend some time with you during the conference.  You could use code PALF2017 for free mechanical training at NACE Automechanika Chicago.

Our unwavering commitment to our customers and to a changing diagnostics arena is evidenced by our ability and dedication to continue to bring revolutionary technologies and expert support to those we serve and to the marketplace, each and every day.
 
Sincerely,
Autologic Diagnostics
US Leadership Team